Connect with Australia's
Best Value Network

Simple plans. No lock-in contracts. Aussie support.

Flexible Plans For Everyone

NO CONTRACTS

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*Telstra Wholesale Network. Speed caps apply. Typical speeds may vary due to location, device capabilities, and network congestion. Check Critical Information Summary for details.

Why choose PhoneTel?

Huge Data Banking

Don't lose your unused data. Bank up to 1000GB on eligible plans and use it when you need it.

No Lock-in Contracts

Freedom to stay because you want to, not because you have to. Change plans anytime.

Local Support

Our team is based right here in Australia. Real people ready to help you get connected.

Network Coverage

We’ve got you covered across Australia

The mobile product of PhoneTel uses the Telstra Wholesale Mobile Network, with predicted coverage areas in all Australian major cities, most outer-metro areas and larger regional centres, as well as many smaller towns and transport corridors. Predicted coverage details are available on the interactive map below.

Network Outages

Check the current status of the Telstra Wholesale Mobile Network, or review historical outage information using the official registers below.

Current Outages

Check for any active, planned, or ongoing disruptions that may be affecting your mobile or internet service.

View Current Outages

Historical Outages Register

Review past network outage events and records for transparency and reporting purposes.

View Outage Register

Help & Support

Contact PhoneTel

CALL 1300 133 344

Monday to Friday – 9am to 8pm

Critical Information Summaries

Download the necessary documentation detailing the inclusions, pricing, and terms for our range of services.

Mobile Plans

PhoneTel Mobile Plans

PDF Document

Internet Plans

PhoneTel NBN Internet Plans

PDF Document

PhoneTel 4G/5G Portable Internet Plans

PDF Document

Privacy Policy Download

Download our Privacy Policy detailing how we handle and protect your personal information.

Privacy Policy

PDF Document

Terms Of Use Download

Download our Website Terms of Use Policy to understand the rules and guidelines for using our services.

Website Terms of Use

PDF Document

Fair Use Policy

Download our Fair Use Policy to understand acceptable usage guidelines for our network.

Fair Use Policy

PDF Document

Order Form

Your Details

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First Name *

Middle Name

Last Name *

Email Address *

Phone *

Residential Address

Street Address *

City *

State *

Postcode *

Billing address same as residential?

Flexible Plans For Everyone

NO CONTRACTS

Why choose PhoneTel?

Huge Data Banking

No Lock-in Contracts

Local Support

Network Coverage

We’ve got you covered across Australia

Network Outages

Current Outages

Historical Outages Register

Help & Support

Contact PhoneTel

Critical Information Summaries

Mobile Plans

PhoneTel Mobile Plans

Internet Plans

PhoneTel NBN Internet Plans

PhoneTel 4G/5G Portable Internet Plans

Privacy Policy Download

Privacy Policy

Terms Of Use Download

Website Terms of Use

Fair Use Policy

Fair Use Policy

Order Form

Your Details

Residential Address

Billing Address